Violence at work - Online Training
Physical attacks are obviously dangerous, but serious or persistent verbal abuse can be a significant problem too, as it can cause damage to employees' health through anxiety and stress. For their employers this can represent a real financial cost – through low staff morale and high staff turnover. This in turn can affect the confidence of a business and its profitability” Health & Safety Executive
What better way to prove how you feel about your staff than by showing them that you care about them as people?
Why not invest in an online training course.
This course features interactive multimedia, easy to follow navigation and high quality photographs and graphics
This course covers
- The types of violence at work and how each one comes about
- Identifying sources of violence
- Factors that increase the risk of violence
- How to control violence
- Steps to take during and after a violent incident and
- Your reporting and legal requirements
- The costs of violence at work
This course is suitable for;
- Managers & frontline supervisors,
- Staff meeting or dealing with the general public,
- Union representatives, shop stewards,
- Health and safety advisors, officers and inspectors.
Learning points include
- Handy tips on performing a workplace violence audit
- How to spot the 5 phases of a violent incident
- The steps to take if a customer exhibits the violent behaviour
- The steps to take during and after a violent incident
This course is NOT a karate self defence class. There is no embarrassing role play or other games to join in. The course takes you through the steps which managers and staff need to take to manage the risk of violence at work.
Free Training
If you are a manager responsible for training, please contact us on 01909 772729.
We will actually GIVE YOU THIS TRAINING FOR FREE if you buy any other course from us.
What better offer is there than that? – free training…
Can I get access now?
Yes – You will come back to this page – after you have received your user name and password by email – just login and go...